Business Scenarios
This document is the process description of the order automatic processing after the order enters the system.
Functional Procedure
Process Description
1.Order Import:The order enters the ERP system, including the ship order imported from the page and the replacement order generated from customer service.
2.Check:After check, the order status will change to approved.
1)Automatic check:Check the basic information of the order, such as address, ERP SKU, etc;
2)Manual check:Check manual audit rules. Orders that meet the rules automatically become orders to be approval required.
3.Split Order:According to customer configuration, automatically split a multi-piece order into single piece orders;
4.Allocate:Select the best warehouse and carrier service automatically according to the ERP SKU and address of the order.When the assignment is successful, the order status becomes Allocated.
5.Buy Labels:Automatically buy the shipping labels from the logistics official website;
6.Push to WMS:After checking the order delivery information, push the order to the warehouse system;
7.Tracking Back:After delivery, the warehouse will send the shpping information back to the system,and order status will change to shipped.