Business Scenarios

   B2C订单分配仓库成功后,会自动生成配货单,并推送不同的仓库系统,主要用于查询推送仓库的记录和发货详细信息。

Functional Procedure

Operation Manual

Log in the ERP system and click "Sales Order" - "Shipment Orders" to enter the Shipment Orders List.

Basic query condition

Shipment Order Number:Enter the order number,you can find an shipment order.

Order Number:Enter the order number or the order ID,you can find an shipment order.

Create Time:Shipment order create time,select a time interval, and the system will filter out all the shipment orders that were created between the selection time;

More query condition

Click the "more" button to display more query conditions.

Project:Select one or more projects, and the system screens out all orders for the selected project;

Status:Select one or more status, and the system screens out all orders for the selected order status;

Warehouse:Select one or more warehouses, and the system screens out all orders for the selected warehouse;

Carrier Service:Select one or more carrier services, and the system screens out all orders for the selected carrier service;

Logistics Status:Select one or more logistics status, and the system screens out all orders for the selected logistics status(If there are multiple tracking for a shipment order, the latest updated logistics status will be taken as the logistics status of the shipment order);

Tracking:Enter the Tracking NO,the system will screen out all orders that contain the Tracking NO;

SFP:Select Y or N, and the system screens out all orders for the selected type;

Exception Type:Select one or more exception types, and the system screens out all orders for the selected exception type;

Organization:Select one or more organizations, and the system screens out all orders for the selected organization;

The Search and Reset buttons are all criteria for basic queries and more queries.

Operation Buttons

Push to Warehouse:Check one or more shipment orders and click the push to warehouse button to push the shipment orders to the warehouse;

Push Attachments to Warehouse:Check one or more shipment orders and click the push attachments to warehouse button to push the attachments to the warehouse;(Note: Only after the shipment order has been successfully pushed to the warehouse can you operate the button)

Export:Click the export button to export the shipment order according to the filtering results of all the query criteria of the basic query and more queries.



2021.3.21 Update


List Page Operation Buttons

Reset

1、ScenesThe shipment order needs to modify the warehouse, shipping method, address and other information, but the status does not allow editing;

2、The status that needs to be reset: a. The status of the shipment order is created and the order has been purchased; b. The status of the shipment order is pushed (you can edit it directly when the order is not purchased, and you don’t need to reset it)

3、After the shipment order is reset, the status will become Created. At this time, the warehouse and shipping method must be specified. After resetting, if you need to automatically process the distribution list again, you need to click the "resubmit" button.

Resubmit

1、Scenes:a. After the shipment order is reset; b. The automatic process of the shipment order is stopped for special reasons;

2、Click Resubmit to continue automatic processing

Remove Abnormal:Abnormal shipment order, click to Remove Abnormal, it can be automatically processed again

Download Labels:Batch download labels

Batch modification of warehouse logistics:The editable shipment order can be operated, batch modification of warehouse and shipping method (similar to editing, it will not be processed automatically after modification)

Add Remark:Add the same remarks to the shipment order in batches, and the remarks are displayed in the shipment order logs

Batch cancellation

1. When canceling the deliver order that is pushed, it will automatically notify the warehouse system to cancel the corresponding document. Therefore, the asynchronous docking warehouse needs to confirm the cancellation result in time;

2. If the system does not have a docked warehouse, you need to go to the warehouse system to cancel the warehouse receipts;

3. The status cannot be restored after the deliver order is cancelled, please operate with caution.

Shipment Order Edit

The status is created, and has not been purchased in the system can be edited.

1、There are two ways to open the edit page:

a.Find the shipment orders that can be edited on the list page, and select "Edit" from the drop-down operation button to open a new page to edit the shipment order;

b.On the shipment orders details page, click the "Edit" button to switch to the editing page.

2、The Editing Page

Shipping Address Information

Editable:Recipient, Address 1, Address 2, City, State/Province, Country code, Zip Code, Phone

Warehouse Logistics Information

Editable:Warehouse, Shipping Method, 3rd Account, Insured, Insured amount, Signature


配货单常见异常处理

一、发运方式异常

异常原因:

1、订单的产品尺寸重量、收件地址等超出物流的承运范围;

解决方法:配货单编辑页面,指定发货仓库和发货方式,编辑提交后,点击“恢复正常”。

2、仓库可用的承运商、费率等没有维护,或者承运商服务不支持自动测算等;

解决方法:a.配货单编辑页面,指定发货仓库和发货方式,编辑提交后,点击“恢复正常”;

b.系统维护的信息补全以后,直接点击“恢复正常”。

3、平台付运费的订单3rd账号不存在。

解决方法:a.配货单编辑页面,直接填写3rd账号,编辑提交后,点击“恢复正常”;

b.系统维护好平台3rd账号,直接点击“恢复正常”。

二、购买面单异常

异常原因:

1、收件地址不符合规范;

解决方法:配货单编辑页面,填写正确的收件地址,编辑提交后,点击“恢复正常”;

2、发货地址不符合规范

解决方法:仓库配置中修改仓库地址后,点击“恢复正常”;

文档更新时间: 2021-03-22 10:01   作者:boss